Dualgram

Frequently Asked Questions


  1. How do I remove the watermark?
  2. Is it safe to take photo/video with the app? Are they private?
  3. Why the app needs access to location?
  4. How do I contact you?

How do I remove the watermark?

You can purchase PRO to remove watermarks from the saved video/photo. Tap on the settings icon > Unlock PRO.

We hope you can understand that watermarks help us to share the app with more people. We need your support, thank you! ♥️

Is it safe to take photo/video with the app? Are they private?

We do NOT collect any photos/videos of yours. All photos/videos are saved directly into your device’s Photo library.

We do NOT EVER see your photos/videos.

We also do NOT collect GPS location or any personal information could identify you. Our privacy policy can be found here.

Why the app needs access to location?

Dualgram use your current location to tag where your photo/video is taken. In Photos app, you can then see where it is taken on the map.

Location is optional.

As per our privacy policy, we don’t collect your GPS location data. We only access it, tag it to your photo/video, and then the app forgets about it.

How do I contact you?

Feel free to email us at [email protected].